Terms & Conditions | G.R.O.W.T.H.

Terms and Conditions

Effective Date: 03/21/2020
G.R.O.W.T.H. Counseling and Therapy, LLC
Website: www.growthcounselingandtherapy.com
Phone: (786) 320-5559 | Fax: (786) 796-1021

1. Introduction

Welcome to G.R.O.W.T.H. Counseling and Therapy, LLC ("we," "us," "our," or "Provider"). These Terms and Conditions ("Terms") govern your access to and use of our services, website, telecommunications (including phone, email, SMS text messaging), and any related services.

By accessing our website or using our communication services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

2. Use of Services

G.R.O.W.T.H. Counseling and Therapy, LLC provides mental health services including therapy, counseling, psychoeducation, and case management services.
You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

3. Electronic Communication Consent

By providing your phone number or email address to us through our website, intake forms, or in person, you consent to receive communications from us electronically. This includes, but is not limited to:

Appointment reminders
Scheduling communications
Billing notifications
Service updates
Limited marketing or informational content
Post-visit instructions or health-related updates

Standard messaging and data rates may apply. You may opt out at any time by replying "STOP" to SMS messages or contacting our office.

4. SMS Text Messaging Terms of Service

Opt-In Consent
By opting in through a web form, intake paperwork, or other medium, you are agreeing to receive SMS text messages from G.R.O.W.T.H. Counseling and Therapy, LLC. This may include:

Appointment scheduling notifications
Appointment reminders
Post-visit instructions
Lab or document notifications
Billing notifications

Message Frequency
Message frequency may vary based on your needs, appointments, and services.

Charges
Message and data rates may apply according to your mobile carrier plan.

Support

Text HELP to any SMS to receive assistance.
Reply STOP to any message to immediately opt out of receiving further text communications.

Privacy Policy
Your information is governed by our Privacy Policy. We do not share your personal information with third parties except as required for service provision or by law.

5. HIPAA Compliance

G.R.O.W.T.H. Counseling and Therapy, LLC is committed to protecting your protected health information (PHI) in accordance with HIPAA standards.
All communications involving PHI will be handled with reasonable safeguards.
However, you acknowledge that text messaging and standard email are not guaranteed to be fully secure methods of communication. By consenting to electronic communication, you accept these risks.

You may request alternative, more secure communication methods by contacting our office.

6. Third-Party Services and Links

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, terms, or content of any third-party websites or services.

7. Termination

We reserve the right to terminate or suspend your access to our services or communications at our sole discretion, without notice, for conduct that we believe violates these Terms, applicable law, or is harmful to the interests of G.R.O.W.T.H. Counseling and Therapy, LLC.

8. Limitation of Liability

G.R.O.W.T.H. Counseling and Therapy, LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our services, website, or communications.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Updates will be posted on our website with the revised effective date. Your continued use of our services constitutes acceptance of any changes.

10. Contact Us

For questions regarding these Terms and Conditions, please contact:

G.R.O.W.T.H. Counseling and Therapy, LLC
Phone: (786) 320-5559
Fax: (786) 796-1021
Website: www.growthcounselingandtherapy.com